co44 Terms and Conditions

Definitions and Introduction

In this document, "co44", "platform", "we", "our" refer to the co44 online gaming service, which operates for users in Bangladesh. "User", "you", "member" refers to any person registered with co44 or using the service.

co44 is an online gaming and betting platform offering slot games, live casino, fishing games, and sports betting services including cricket. These terms apply to all services provided by co44.

Eligibility and Account Registration

2.1 Age Restriction

You must be 21 years of age or older to register on the co44 platform and use the service. Any form of gaming or betting on co44 by minors is strictly prohibited. co44 reserves the right to verify age and may request identity documents at any time if necessary.

2.2 Single Account Policy

Each individual may open only one co44 account. If multiple accounts are found belonging to the same person, all accounts will be closed immediately and funds held may be forfeited. Multiple members of the same family or household may open separate accounts, but each account must be under a fully distinct and verifiable identity.

2.3 Accuracy of Information

All information provided at the time of registration must be true, accurate, and complete. co44 reserves the right to close accounts if false information is provided. It is the user's responsibility to update their information promptly if it changes.

2.4 Geographic Restrictions

co44 primarily provides services for users in Bangladesh. Users from regions where online gaming is legally prohibited may not use this platform.

Account Security

3.1 Password and Login

Keep your co44 account password and login details completely confidential. Never share your login details with anyone. The account holder is responsible for all activity carried out from the account.

3.2 Unauthorized Access

If you suspect unauthorized access to your account, contact the co44 support team immediately. Login activity on every co44 account is monitored, and security measures may be activated automatically if suspicious activity is detected.

3.3 Identity Verification

co44 reserves the right to verify a user's identity at any time. A national identity card, passport, or other government-issued identity document may be requested at the time of withdrawal or for security reasons.

Deposits and Withdrawals

4.1 Accepted Payment Methods

co44 currently supports the following payment methods:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — Mobile financial service of the Postal Department
• Rocket — Dutch-Bangla Bank's mobile banking service
• Upay — UCB's mobile financial service

4.2 Minimum Transaction Limits

4.3 Withdrawal Processing

co44 typically processes withdrawal requests within 1 hour. Funds will be returned to the payment method used for the deposit on the requesting account.

4.4 Financial Security

All financial transactions are secured by SSL encryption technology. co44 does not share users' payment information with third parties.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit at co44, up to a maximum of ৳8,000.

5.2 Wagering Requirements

A 25x wagering requirement must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only, not on the total balance.

5.3 General Bonus Terms

• Each promotional offer has a specific validity period, and the bonus will be cancelled if not used within that period.
• co44 reserves the right to cancel a bonus if any user abuses bonuses or engages in fraudulent activity.
• Bonuses are for personal use only and are non-transferable.
• Participation in all promotional offers is optional.

Betting and Gaming Rules

6.1 Fair Play Guarantee

All games offered on the co44 platform are conducted fairly and transparently. Software from internationally recognized game providers — such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, Ezugi, and others — is used.

6.2 Game Outcomes

All game outcomes are entirely controlled by a Random Number Generator (RNG). co44 and its staff do not control the outcome of any game. The result of a bet once settled cannot be changed.

6.3 Technical Issues

If any game or bet remains incomplete due to a server error or technical issue, co44 will take appropriate action. co44 will determine the validity of transactions made during a technical error.

6.4 Sports Betting

In the sports betting section, odds, rules, and limits for bets are separate for each event. A bet once accepted cannot be cancelled, unless applicable under specific conditions.

Prohibited Activities

The following activities are strictly prohibited on the co44 platform:

• Creating or operating multiple accounts.
• Using false or forged identity documents.
• Abusing bonuses or attempting to circumvent bonus terms.
• Using any automated software, bots, or hacking tools.
• Money laundering or participation in any illegal financial activity.
• Fraudulent activity against other members.
• Attempting to interfere with or damage co44's systems.
• Accessing another person's account via the internet.

The account of any person involved in any of the above activities will be closed immediately, and all deposited funds and bonuses will be forfeited.

Responsible Gaming

8.1 Our Commitment

co44 believes in responsible gaming. We believe gaming is a form of entertainment — not a way to solve financial problems. Please use the platform for entertainment purposes only.

8.2 Limit-Setting Features

Users can set daily, weekly, or monthly deposit limits for themselves on their account. Contact the co44 support team for assistance with setting these limits.

8.3 Self-Exclusion

If any user feels that gaming is getting out of their control, they can request that their account be temporarily or permanently suspended. The co44 support team is always ready to assist with this.

8.4 Protection of Minors

Use of co44 by anyone under the age of 21 is strictly prohibited. Parents and guardians are requested to ensure that children and teenagers cannot access this platform.

Privacy and Data Protection

co44 gives the highest importance to protecting users' personal information. Information collected at the time of registration is used only for service delivery, identity verification, and security purposes.

To learn about our full privacy policy, please read the Privacy Policy page. All data is secured by SSL encryption technology.

• User data is not sold to third parties.
• Information is not shared with authorities except where required by legal obligation.
• Users have the right to view and correct their stored information.

Intellectual Property

All content displayed on the co44 website — including logos, graphics, text, software, designs, and other elements — is the intellectual property of co44 and is protected by applicable law.

Users may use the platform for personal, non-commercial purposes. Reproducing, distributing, or using any content for commercial purposes without prior written permission from co44 is prohibited.

Limitation of Liability

11.1 Service Availability

co44 strives to provide uninterrupted service, however the service may be temporarily unavailable due to maintenance, technical issues, or other reasons. co44 is not responsible for such interruptions.

11.2 Gaming Losses

The user bears full responsibility for any financial loss arising from gaming. co44 is not liable for any loss incurred by a user as a result of gaming activity.

11.3 Third-Party Services

co44 is not responsible for delays or issues caused by third-party services, including payment providers (bKash, Nagad, Rocket, Upay).

Account Suspension and Closure

12.1 co44's Rights

co44 may suspend or close an account without prior notice in the following circumstances:

1. Breach of terms and conditions.
2. Suspicion of fraudulent activity.
3. Provision of false information.
4. Suspicion of money laundering.
5. Identified as an underage user.

12.2 User Rights

A user may contact the co44 support team at any time to close their account. Any pending withdrawals will be processed before the account is closed, provided no terms have been violated.

Dispute Resolution

13.1 Complaint Process

For any complaints or disputes regarding co44, please contact our support team first. The support team will review the complaint and provide a resolution as quickly as possible.

13.2 Final Decision

In the event of any dispute, the decision of co44 authority shall be considered final. co44 authority holds final jurisdiction over all game results, bonus-related decisions, and account-related matters.

Terms Changes

co44 reserves the right to change, amend, or update these terms and conditions at any time. Changes will be published on this page and will take effect from the date of publication.

Continued use of the platform after any changes to the terms and conditions will be considered as the user's acceptance of the new terms. It is therefore recommended to check this page regularly.

Contact

If you have any questions, comments, or complaints regarding these terms and conditions, please contact the co44 support team:

• Email: [email protected]
• 24/7 Live Chat: via the co44 website

Our support team is able to assist in both Bengali and English and is active seven days a week, twenty-four hours a day.

For more information, please also visit our FAQ page and Responsible Gaming page.