co44's commitment to responsible gaming
co44 believes that entertainment is at its best when it is controlled. Play by our safe gaming tools and guidelines, and stay happy.
Our commitment
co44, as a safe and reliable online gaming platform, places the highest importance on responsible gaming. We want every one of our members to enjoy gaming as a pleasant form of entertainment — not as a source of financial stress or mental anxiety.
We believe online gaming should be an accessible form of entertainment — but it should never go beyond the normal responsibilities of daily life. At co44, we have put in place multiple effective tools and support systems to protect our members so they can always stay in control.
Responsible gaming is not just about setting limits — it is a mindset. Before each session, ask yourself: am I playing for entertainment, or for another reason? This simple question will help keep you on the right track.
6 tools for safe gaming
Setting deposit limits
At co44, you can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be exceeded, so there is no risk of going beyond your budget.
Session time limits
Set a time limit for each gaming session. When the limit is reached, co44 will automatically prompt you to take a break. Regular breaks help maintain mental well-being.
Self-exclusion
If needed, you can voluntarily suspend your co44 account temporarily or for a longer period. Once a self-exclusion request is made, the account will not be reactivated before the set time has passed.
Time-out break
Been playing for a long time without a break? Use the time-out feature to take a break for anywhere from 24 hours to several weeks. During this time no games can be played, however account information can still be viewed.
Gaming history review
View your deposits, withdrawals, and gaming history at any time. Understanding your own spending patterns helps you make responsible decisions.
24/7 support team
For any issue, contact co44 via live chat or email ([email protected]). Our support team is ready to assist in Bengali and English around the clock.
For adults only
Gaming at co44 is for those aged 21 and above only. Minors are strictly prohibited from opening an account or playing any game. Parents should use parental control software on their children's devices and keep login credentials secure.
Deposit and withdrawal limits
Minimum deposit and withdrawal limits at co44 are clearly defined so that members can make informed decisions. These are set out clearly below:
| Item | Amount | Method |
|---|---|---|
| Minimum deposit | ৳200 | bKash, Nagad, Rocket, Upay |
| Minimum withdrawal | ৳500 | bKash, Nagad, Rocket, Upay |
| Standard withdrawal time | Within 1 hour | All methods |
Contact our support team or update the limit from your account settings to set a personal deposit limit.
Warning signs of a problem
Watch out for these signs
When gaming turns from entertainment into a problem, certain specific signs appear. If you notice these in yourself or someone close to you, seek help right away.
Assess yourself
How self-exclusion and time-out work
co44 understands that sometimes taking a break can be the best decision. Both self-exclusion and time-out can be activated voluntarily, and once activated they cannot be reversed before the set time has passed.
Time-out
For a short-term break, set a time-out ranging from 24 hours to several weeks. During this time gaming will be completely paused, however account balance and transaction information can still be viewed.
Self-exclusion
If you are facing a long-term problem, choose self-exclusion. Options are available from 6 months up to a permanent closure. While exclusion is active, no new account can be created.
To request self-exclusion or a time-out, contact our support team — via live chat or by email at [email protected]. Our support team is ready to assist in Bengali and English 24/7.
Build healthy gaming habits
Set your budget first
Decide on a maximum spending limit before you start gaming. This budget should come only from discretionary entertainment funds — not from essential expenses or savings.
Understand your mental state
Avoid gaming when you are feeling stressed, lonely, or down. In these states, the ability to make sound decisions is reduced and the risk of harm increases.
Keep other forms of entertainment
Balance gaming with spending time with family, reading, sports, or other hobbies. Gaming should not be the only form of entertainment in your life.
We are here to help
co44 is always by your side. Contact our support team for any concerns about gaming, any questions, or assistance with setting account limits.
Live Chat
Speak directly with co44's support team via live chat from any page on the site. The service is available seven days a week, 24 hours a day.
Email Support
If you would like to share more details, send an email to [email protected]. Our team provides assistance in both Bengali and English.
Common questions about responsible gaming
Enjoy co44 more safely
Play responsibly and enjoy the best games at co44.