co44's Privacy Policy

co44 (referred to hereinafter as "we", "us", or "the platform") is an online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this privacy policy is to clearly inform you of what kind of information co44 collects about you, why it is collected, and how it is used.

This policy applies to co44's website, mobile platform, and all related services. It takes effect when you create an account on our platform, play games, or use any of our services.

We commit that your personal information will not be shared with third parties for any purpose beyond what is described in this policy.

We collect certain specific information to ensure uninterrupted and secure service on the co44 platform. The information collected can be divided into the following categories:

2.1 Registration Information

• Your full name (in Bengali or English)
• Mobile number (linked to your bKash, Nagad, Rocket, or Upay account)
• Email address
• Date of birth (for age verification — only those aged 21 or above may register)
• Password (stored in encrypted form; co44 cannot view your password directly)

2.2 Financial Information

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Transaction history (deposits and withdrawals)
• Information relating to bonuses and rewards

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Cookies and session data
• Platform usage logs (login times, gaming activity)

co44 uses your information only for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure.
• Financial transaction processing: To complete deposits and withdrawals smoothly.
• Customer support: To resolve your issues via 24/7 live chat and email.
• Fraud prevention: To protect account security and prevent unauthorized access.
• Responsible gaming: To identify signs of addictive behavior and provide assistance.
• Service improvement: To analyze user behavior and improve the platform experience.
• Legal compliance: To comply with applicable laws and regulations.

co44 uses industry-standard technology to protect your personal information. The key features of our data security management are as follows:

4.1 Encryption Technology

All data transferred between your platform and our servers is secured through SSL (Secure Sockets Layer) encryption technology. This ensures that no third party can intercept or read your information.

4.2 Password Security

Your password is never stored directly. It is kept as a one-way cryptographic hash, meaning co44 staff cannot view your password either.

4.3 Server Security

Our servers operate in secure data centers where regular security audits are conducted. Firewalls and intrusion detection systems remain active to prevent unauthorized access.

4.4 Data Retention Period

Your information is retained for as long as your account remains active and for as long as required to meet legal obligations. Financial transaction records may be retained for a specified period even after account closure.

co44 does not sell your personal information. However, certain information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay providers to complete financial transactions.
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi may use the minimum necessary information to operate their games.
• Law enforcement agencies: Specified information may be provided in the case of a court order or legal obligation.
• Fraud prevention: Limited information may be shared with verification services to protect account security.

The co44 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security.
• Functionality cookies: To remember your preferred language, settings, and other preferences.
• Analytical cookies: To analyze platform usage statistics and improve the service.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may cause some co44 services to not function properly.

As a user of the co44 platform, you have certain important rights over your own information:

• Right to access: You may request to view the information co44 holds about you at any time.
• Right to correction: You have the right to request correction of any inaccuracies in your information.
• Right to deletion: In certain circumstances you may request deletion of your information, though obligations to retain financial and legal records may apply.
• Right to object to processing: You have the right to object to the use of your information for specific purposes.
• Right to data portability: You may request your information in a structured, readable format.

To exercise these rights, please contact our support team.

co44 makes every effort to protect your information, but you also have certain responsibilities to help keep your account secure:

• Never share your login details (username and password) with anyone else.
• Use a strong, unique password and change it regularly.
• Remember to log out after accessing co44 from a public or shared device.
• If you notice any unusual activity on your account, contact us immediately.
• Avoid clicking on phishing emails or suspicious links.

co44 is strictly prohibited for those under 21 years of age. We do not intentionally collect any information from minors. Age is verified at registration, and co44 reserves the right to close any account suspected of belonging to a minor.

If you are aware of a minor using co44, please contact us.

co44 reserves the right to update this privacy policy at any time. For significant changes, we will post a notice on the platform or notify you at your registered email address.

Continued use of the platform after changes are made will be considered as your agreement to the updated policy. We therefore recommend visiting this page regularly.

11.1 External Links

co44 is not responsible for the privacy practices of any external websites whose links may be included on the co44 platform. Please read their own privacy policies before visiting external sites.

11.2 Response to a Data Breach

If a data security breach occurs for any reason, co44 will notify affected users as quickly as possible and take the necessary steps to resolve the situation.

11.3 Applicable Law

This privacy policy is governed by applicable laws and regulations. co44 commits to operating as a safe and fair platform.